Privacy Policy
AVITAS LED and our subsidiaries and affiliates ( “Company” or “We” ) respect your privacy and are committed to protecting it by complying with this policy.
This policy describes:
How we collect, use, disclose and protect the personal information of our customers and website users ( “you” ).
The types of information we may collect or you may share when you visit the avitasled.com website (our “Website” ).
Our procedures for collecting, using, maintaining, protecting and disclosing this information.
Your personal information will be used in accordance with this policy, unless we are required by applicable law to do otherwise. We ensure that the personal information we collect about you is appropriate, relevant, reasonable, and used for limited purposes.
Canadian privacy laws generally define "personal information" as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person.
This policy applies to information we collect, use or disclose about you:
On this website.
In emails, text messages or other electronic messages between you and this Website.
On mobile or desktop applications that you download from this Website, which enable out-of-browser interactions between you and this Website.
When you interact with our advertisements and applications on third-party websites and services if those applications or advertisements include links to this policy.
The Website may include links to third-party websites, plug-ins (extensions), services, social networks, or applications. Clicking on these links or allowing these connections may allow that third party to collect or share data about you. If you follow a link to a third-party website or use a third-party plug-in, please be aware that these third parties have their own privacy policies and that we do not accept any responsibility or liability for these policies. We do not have any control over these third-party websites, so we encourage you to read the privacy policy on each website you visit.
This policy DOES NOT APPLY to information:
That you share with or that is collected by a third party (including our subsidiaries and affiliates), through any application or content (including advertising) that may be linked to or accessible on the Website.
Please read this policy carefully to understand our policies and processes for collecting, processing, and storing your information. If you do not agree with our policies and processes, you choose not to use our Website. By accessing or using this Website, you confirm that you understand, accept, and consent to the procedures described in this policy. This policy may be amended from time to time. If you use this Website after we make changes, this will indicate that you accept and consent to the changes, so please check the policy regularly for updates.
We collect and use different types of personal information from and about you, including:
Personal information , such as your name, email address, telephone number, IP address used to connect to the Internet, username or similar identifier, account or billing information, and any other identifier to contact you, which we may reasonably use to directly or indirectly identify you.
We offer any user the opportunity to unsubscribe from our marketing mailing lists or to permanently opt out of them by using the unsubscribe mechanism at the bottom of our emails.
Non-personal information , which does not directly or indirectly reveal your identity or a specific individual, such as demographic data or statistical or aggregated information. Statistical or aggregated data does not directly identify an individual, but we may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users who access a specific feature of the Website.
Technical information , including your login information, browser type and version, time zone setting, browser plug-in type and version, operating system and platform, or information about your internet connection, the equipment you use to access the Website and usage details.
Non-personal details about your Website interactions, including universal resource locators (URLs), clickstreams to and through our Website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, or any phone number used to contact our customer service number.
We use various methods to collect your information, including through:
Direct interactions with you when you provide them to us, such as by completing forms or contacting us by phone, email, or other means.
User contributions. You may also submit information to us that we may post or display in public sections of the Website or transmit to users of another site or to a third party.
Automated technologies or interactions when you browse our Website. Information collected automatically may include usage details, IP addresses, and information gathered through cookies, web beacons, or other tracking technologies.
Third-party or publicly available sources, such as our business partners.
The information you provide.
The information we collect directly from you or through and on the Website may include:
The information you provide by completing forms on our Website. This includes information provided during registration before using our Website, when registering for our services, the materials posted and/or requests for additional services. We may also ask for information when you participate in a contest or promotion created by us and when you report an issue with the Website.
Archives and copies of your communications (including email addresses), if you contact us.
Your responses to surveys that we may ask you to complete for research purposes.
Details of your transactions conducted on our Website and the completion of your orders. You may be required to provide banking information before ordering on our Website.
Your search activities on the Website.
You may also provide information to be published or displayed (hereinafter, "posted") in public sections of the Website or transmitted to users of another site or to a third party (collectively, "User Contributions"). Your User Contributions are posted or transmitted to others at your own risk. Keep in mind that no security measure is perfect. Furthermore, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot guarantee that unauthorized individuals will not view your User Contributions.
Information collected through cookies and other data collection technologies.
As you navigate and interact with our Website, we may use cookies or other data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Details of your visits to our Website, including traffic and location data, logs and other communication data, and the resources you use and access on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.
We may also use these technologies to collect information about your online activities over an indefinite period and across third-party websites or other online services (behavioral tracking). To learn more or to opt out of targeted advertising, please visit the Digital Advertising Alliance of Canada's opt-out tools information to learn how to opt out of behavioral tracking on this Website and how we respond to browser signals and other mechanisms that allow consumers to exercise choice regarding behavioral tracking.
The information we collect automatically is statistical information that may include personal information that we combine with personal information we collect in other ways, that you share with us, or that we receive from third parties. This helps us improve our Website and provide a better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences to tailor our Website to your interests.
Speed up your searches.
Recognize you when you return to our Website.
The technologies we use for the automatic collection of data may include:
Cookies. A cookie is a small file stored on your computer’s hard drive. You can refuse cookies by modifying your browser settings. However, by doing so, you may be unable to access certain parts of our Website. Unless you have adjusted your browser settings to refuse cookies, our system will issue cookies when your browser accesses our Website.
Flash Cookies. Certain features of our Website may use locally stored objects (Flash cookies) to collect and store information about your preferences and navigation to and on our Website. Flash cookies are not managed by the same browser settings used for regular cookies.
Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email, and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Use of Cookies or Other Tracking Technologies by Third Parties
Some content or applications on the Website, including advertisements, are served by third parties, including advertisers, ad networks and servers, content providers, and application developers. These third parties may use cookies alone or in combination with web beacons or other tracking technologies to collect information about you when you browse our Website. The information they collect may be associated with your personal information, or they may collect additional information, including personal data, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. In addition to helping advertisers reach their target audiences, behavioral advertising allows our Website to offer you free content.
You can simultaneously opt out of cookies from multiple third-party advertising servers and networks by using tools provided by the Digital Advertising Alliance of Canada and the Network Advertising Initiative. These websites also contain information about behavioral advertising and how to prevent websites from placing cookies on your device. Opting out of a network does not mean that you will stop receiving advertisements entirely. It means that the network from which you opted out will no longer deliver ads tailored to your interests and usage behavior.
We have no control over these third-party technologies or how they are used. If you have questions about an advertisement or other targeted content, you should contact the responsible provider directly.
The information we collect directly from you or through the Website may include:
Information you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our services, posting material and/or requesting additional services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with the Website.
Records and copies of your correspondence (including email addresses), if you contact us.
Your responses to surveys that we may ask you to complete for research purposes.
Details of transactions you carry out through our Website and the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
Your search queries on the Website. You may also provide information to be published or displayed (hereinafter, "posted") in public areas of the Website, or transmitted to other users of the site or third parties (collectively, "User Contributions"). Your User Contributions are posted and transmitted to others at your own risk. Please be aware that no security measures are perfect. Furthermore, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot guarantee that unauthorized persons will not view your User Contributions.
As you navigate and interact with our Website, we may use cookies or other data collection technologies. to collect certain information about your equipment, browsing actions and habits, including:
Details of your visits to our Website, including traffic and location data, logs and other communication data and the resources that you use and access on the Website.
Information about your computer and internet connection, including your IP address, operating system and browser.
We may also use these technologies to collect information about your online activities over an indefinite period and across third-party websites or other online services (behavioral tracking). To learn more or to opt out of targeted advertising, please visit the Digital Advertising Alliance of Canada's opt-out tools information to learn how to opt out of behavioral tracking on this Website and how we respond to browser signals and other mechanisms that allow consumers to exercise choice regarding behavioral tracking.
The information we collect automatically is statistical information that may include personal information that we associate with personal information we collect in other ways, that you share with us, or that we receive from third parties. This helps us improve our Website and deliver a better and more personalized service, including by enabling us to:
To estimate the size of our audience and its usage habits.
To store information about your preferences, in order to adapt our Website to your interests.
To speed up your research.
To recognize you when you return to our Website.
The technologies we use for automatic data collection may include:
Cookies. A cookie is a small file stored on your computer's hard drive. You can refuse cookies by changing your browser settings. By doing so, however, you may be unable to access certain sections of our Website. Unless you have adjusted your browser to block cookies, our system will generate cookies when your browser is used to access our Website.
Flash cookies. Certain features of our Website may use locally stored objects (Flash cookies) to collect and store information about your preferences and navigation on and through our Website. Flash cookies are not managed by the same browser settings as browser cookies.
Web Beacons. Pages on our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count the number of users who have visited those pages or opened an email and to compile other web-based statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Some content or applications on the Website, including advertisements, are served by a third party, including advertisers, ad networks and servers, content providers and application makers. These third parties may use cookies alone or combine them with web beacons or other technologies to collect information about you as you browse our Website. The information they collect may be associated with your personal information or they may collect other information, including your personal information, about your online activities over an indefinite period across different websites and other online services. They may use this information to send you interest-based (behavioral) advertisements or other targeted content. In addition to helping advertisers reach their target audiences, behavioral advertising allows our Website to offer you free content.
You can simultaneously opt out of cookies from multiple third-party ad servers and networks by using a tool created by the Digital Advertising Alliance of Canada and another created by the Network Advertising Initiative. These websites also contain information about behavioral advertising and how to prevent websites from placing cookies on your device. Opting out of a network does not mean you will no longer receive ads. It does mean that the network from which you opted out will no longer send you personalized ads, generated by your preferences and usage patterns.
We have no control over these third-party technologies or how they use them. If you have any questions about an ad or other targeted content, you should contact the responsible provider directly.
We may use information we collect about you or that you provide to us, including personal information, to:
To present our Website and its content to you.
Share information, products or services with you that you request from us.
To fulfill the purposes for which you provided the information, or those that were shared when the information was collected or other purposes for which you provided it.
Send you notices regarding your account/registration, including expiration and renewal notices.
Fulfill our obligations and enforce our rights arising from any contract with you, including billing, collection and compliance with legal requirements.
To keep you informed of changes to our Website or any products and services we offer on it.
Improve our Website, products and services, marketing or customer relationships and experiences.
Allow you to participate in interactive events, on social networks or on our Website.
To measure and understand the effectiveness of advertising we serve to you and others, and to share relevant advertising with you.
To assist you in any way when you provide your information.
Any other reason you consent to.
We may also use your information to contact you, within the limits of the law, about our products and services or those of third parties which may be of interest to you.
We may also use the information collected from you to deliver targeted advertising to our audience. While we do not disclose your personal information for these purposes without your consent, if you click on an ad or otherwise interact with it, the advertiser will assume that you meet their targeted criteria.
We may disclose aggregated information about our users and information that does not identify any individual without restriction.
We may also disclose personal information that we collect or that you provide to us, as described in this Privacy Policy:
To our affiliates and related companies.
Subject to applicable law, to a purchaser or other successor in a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of AVITAS LED's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by AVITAS LED about our customers and users is among the assets transferred.
To advertisers and ad networks that need this information to select and deliver relevant ads to you and others. We do not disclose data about identifiable individuals to our advertisers, but we do provide them with aggregated information about our users (for example, we might inform them that 400 women aged 30-45 clicked on their ad on a certain day). We may also use this aggregated information to help advertisers target a specific audience (for example, men living in a specific location). We may also use the personal information we have collected about you to display our advertisers' ads to that targeted audience.
To contractors, service providers and other third parties that our company engages (such as analytics and search engine providers that help us improve and optimize our Website) and who are contractually obligated to keep personal information confidential, to use it only for the purposes for which we shared it with them, and to treat it in accordance with the standards set out in this policy.
To fulfill the purposes for which you provided them.
For any other purpose we disclose when you provide the information.
With your consent.
We may also disclose your personal information:
To comply with a court order, law or legal process, including responding to any regulatory or governmental request, in accordance with applicable laws.
To enforce or apply our terms of use or terms of sale and other agreements, including billing and collection.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of AVITAS LED, our customers, or others. This does not include sharing personal information with other companies or organizations for the purposes of fraud protection and credit risk reduction.
We may transfer the personal information we collect about you or that you provide to us, as described in this policy, to contractors, service providers, and other third parties that our company engages (such as analytics providers and search engines that help us improve and optimize our Website) and who are contractually obligated to keep the personal information confidential, to use it only for the purposes for which we shared it with them, and to process it in accordance with the standards set forth in this policy.
We may process, store, and transfer your personal information in and to a foreign country, under different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, governments, courts, law enforcement, or regulatory agencies in that country may be able to access your personal information under the laws of that foreign country.
By submitting your personal information or engaging with the Website, you consent to this transfer, storage, or processing.
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to control your information:
Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to notify you when cookies are being sent. To learn how to manage your Flash cookie settings, visit the Flash Player settings page on the Adobe website. If you disable or refuse cookies, please note that some areas of this Website may not be accessible or function properly.
Promotional offers from the Company. If you have opted in to receive certain emails from us, but no longer wish for the Company to use your address/contact information to promote our products and services or those of third parties, you may opt out by clicking the opt-out link at the bottom of the email. This option does not apply to information provided to the Company when purchasing a product, registering a warranty, testing a product or service, or other services.
Targeted Advertising. We have no control over the collection or use of your information by a third party for targeted advertising. However, these third parties may offer you options to opt out of having your information collected or used for this purpose. You can simultaneously opt out of cookies from several third-party ad servers and networks by using a tool created by the Digital Advertising Alliance of Canada and/or another created by the Network Advertising Initiative. These websites also contain information about behavioral advertising and how to prevent websites from placing cookies on your device. Opting out of a network does not mean that you will no longer receive ads. It does mean that the network from which you opted out will no longer send you personalized ads, generated by your preferences and usage patterns.
The security of your personal information is paramount to us. We implement physical, electronic, and administrative measures to protect your personal information from accidental loss as well as unauthorized access, use, alteration, and disclosure.
Protecting and securing your information is also your responsibility. You are responsible for keeping confidential the password we have provided to you or that you have chosen to access certain parts of our Website. We ask that you do not share it with anyone. We also encourage you to be cautious when sharing personal information in public sections of the Website, such as forums, which can be viewed by all visitors.
Unfortunately, the transmission of personal information over the internet is not entirely secure. While we strive to protect your personal information, we cannot guarantee the security of information transmitted through our Website. Any transmission of personal information is at your own risk. We are not responsible for any bypassing of privacy or security measures in place on the Website.
Unless otherwise permitted or required by applicable law or regulation, we will only keep your personal information for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. We may anonymize your personal information under certain circumstances so that it can no longer be associated with you. We reserve the right to use this anonymous and de-identified data for any legitimate business purpose without further notice or consent from you.
Our Website is not intended for children under the age of 13. Anyone under the age of 13 should not provide any personal information to the Website. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use or provide any personal information on this Website or any of its features/records, make purchases on this Website, use its interactive or public features to comment, or provide us with any information about yourself, including your name, address, phone number, email address, or username. If we learn that we have collected or received personal information about a child under the age of 13 without verifying parental consent, we will delete that information. If you believe we may have information about a child under the age of 13, please contact us.
It is important that your personal information is accurate and up-to-date. Please keep us informed of any changes to your personal information. You have the legal right to request access to the personal information we hold about you and to amend it.
If you wish to review, verify, correct or withdraw consent to the use of your personal information, you may email us to request access to, correct or delete any personal information you have provided to us.
We may not respond to a request to change personal information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. We may charge a fee to access your personal information, in which case we will notify you in advance.
We may request specific information from you to help us confirm your identity and right of access, and then provide you with the personal information we hold about you or make the requested changes. Applicable laws may allow or prevent us from providing you with access to some or all of the personal information we hold about you, or that we may have destroyed, erased, or anonymized as provided in our retention practices and obligations. If we cannot provide you with access to your personal information, we will explain the reasons why, subject to legal or regulatory restrictions.
We will provide you with access to your personal information, subject to the exceptions provided for in applicable privacy legislation. Examples of these exceptions include:
Information protected by professional secrecy privilege.
Information used in the formal dispute resolution process.
Information about another individual that would reveal their personal information or confidential business information.
Information whose high cost is prohibitive.
If you are concerned about our response or would like to correct the information provided, you can contact us using the contact details listed below.
If you delete your User Contributions from the Website, copies of your User Contributions may remain in cached and archived pages or might have been copied or stored by other users of the Website.
Under certain circumstances, you have the legal right to withdraw the consent you previously provided regarding the collection, use, and transfer of your personal information. If applicable, please contact us. Please note that if you withdraw your consent, we may not be able to provide you with such products or services. We will explain the impacts at the time to help you make an informed decision.
Our policy is to post any changes we make to our privacy policy on this page. If we make material changes to the way we handle users' personal information, we will notify you with a notice posted on the homepage of the Website.
We post the date when the privacy policy was last revised at the top of the page. It is your responsibility to ensure that we have an up-to-date, active, and functional email address on file for you, and to regularly visit our Website and this privacy policy to check for any potential changes.
We appreciate receiving your questions, comments, and requests regarding this policy and our privacy rules. Please contact us at:
AVITAS LED
3200 Autoroute Jean-Noël-Lavoie, Laval, QC H7T 2H6
Phone : 438-389-4601
We have a procedure in place to receive and respond to complaints and questions about how we handle personal information, our implementation of this policy, and applicable privacy laws. To discuss the implementation of this policy, please contact our privacy officer using the contact details above.